Settings - Mobile Web

Please note all steps must be completed to ensure the settings are correctly configured.

Please ensure that when entering O2 into the settings that the letter O is selected and not a zero.

1. Press the Menu key (white key)
2. Tap Settings
3. Tap Connectivity
4. Tap Destinations
5. Tap Access point
6. Tap No to the question, Automatically check for available access points?
7. Tap Packet data
8. Tap the text box to enter O2 Mobile Web when entered tap the green tick, then tap OK (left soft key)
9. Tap Internet
10. On the Network destinations screen, tap Internet
11. Tap O2 Mobile Web twice
12. Skip past Connection name and Data bearer as you've already filled these in
13. Tap Access point name and tap the text box to enter, mobile.o2.co.uk , when entered tap the green tick, then tap OK
14. Tap Username and tap the text box to enter o2web, when entered tap the green tick, then tap OK (left soft key)
15. Skip past Prompt password as this is preset at No
16. Tap Password and tap the text box to enter password, when entered tap the green tick, then tap OK
17. Tap Authentication until it shows Normal
18. Skip past Homepage as this is preset at None
19. Tap Use access point until it shows After confirmation
20. Tap Options and then tap Advanced settings
21. Skip past Network type as this is preset to IPv4
22. Skip past Phone IP address as this is preset to Automatic
23. Skip past DNS addresses as this is preset to Automatic
24. Tap Back twice.
25. Tap Options
26. Tap Organise and then tap Change priority
27. Tap the position you require (this would usally be number 1) and then tap OK
28. Tap Back five times, to return to the standby screen.

What to do next

Switch your handset off and then back on to complete your settings.

However if you are still experiencing any issues using this service, please contact O2 Customer Services.

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