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Sony Ericsson Vivaz Pro

Average user rating: Average user rating is 3.5 stars out of 5 (Based on 12 reviews)

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Top FAQ's

Contacts - How to I manage the contacts on my phone?

To add the names and numbers stored on the SIM card to the contacts list in Contacts,

  1. Press the Menu key (white key)
  2. Tap Contacts

* If this is the first time you have used the phone, it will ask you Copy new SIM contacts to Contacts?, tap Yes (left soft key). If this doesn't happen then continue with the steps below. *

  1. Tap Options (left soft key)
  2. Tap Settings
  3. Tap Contacts to display
  4. Tap the contacts you wish to have dispyled and a tick will appear next to them, then tap OK (left soft key)
  5. Tap Back (right soft key)
  6. SIM card contacts will now show up on the contacts screen, with a SIM card icon next to them

To copy contacts from your SIM to your phone,

  1. Press the Menu key (white key)
  2. Tap Contacts
  3. Tap Options (left soft key)
  4. Tap Mark/Unmark, you can now either mark the contact that you have highlighted, or mark all your contacts
  5. Tap Options (left soft key)
  6. Tap Copy
  7. Tap Phone memory
  8. Tap OK

To copy contacts from your phone to your SIM,

  1. Press the Menu key (white key)
  2. Tap Contacts
  3. Tap Options (left soft key)
  4. Tap Mark/Unmark, you can now either mark the contact that you have highlighted, or mark all your contacts
  5. Tap Options (left soft key)
  6. Tap Copy
  7. Tap SIM memory
  8. Tap OK


 

Flight Mode - How do I switch it on/off?

Flight mode enables you to switch off the phone part of the mobile.

When in Flight mode you cannot make and receive calls, but you can continue using other parts of the phone like the camera, music player etc.

To switch on/off,

  1. Press the Menu key (white key)
  2. Tap Settings
  3. Tap Personal
  4. Tap Profiles
  5. Tap the Profile you wish to use then tap Activate.

Alternatively

  1. Press the on/off button quickly and the list of Profiles will be shown
  2. Tap the Profile you wish to use then tap Activate.



 

GPS - How do I know my phones internal GPS is working?

To check that your GPS is working,

  1. Press the Menu key (white key)
  2. Tap Location
  3. Tap Location again
  4. Tap GPS data
  5. The phone will now turn on the GPS and a Satellite icon will appear next to the battery power bar in the top left corner of the screen
  6. Tap Postition
  7. You will now have to wait while the phone uses the GPS to find your position.

If your phone can't find a satellite signal, consider the following,

  • Your phone has A-GPS, this can be activated by the following steps,
  1. Press the Menu key (white key)
  2. Tap Location
  3. Tap Location again
  4. Tap GPS data
  5. Tap Options
  6. Tap Positioning settings
  7. Tap Positioning methods
  8. Tap Network based
  9. Tap Enable so a purple tick appears next to it.

Other things that may help,

  • If you're indoors, go outdoors
  • If you're outdoors, move to a more open space
  • Check that your hand does not cover the GPS antenna of your phone (most phone manuals will tell you where this is)
  • Bad weather conditions can affect the signal strength
  • Some vehicles have tinted windows, which may block the satellite signals
  • Buy a GPS Bluetooth receiver and connect to that and don't use the phones internal receiver.


 

Help - How do I get more help with my phone?

For further help with your phone click here.


 

Images - How do I improve the picture quality from my phones camera?

Some general tips to help take better pictures are,

  1. The steadier your phone is when taking the picture the better the shot is likely to be, so where possible, rest yourself or the camera on or against something that won’t move.
  2. Take care not to move the phone too soon after you believe the picture has been taken, as there can be a delay between when you press the button and when the shot is taken.
  3. If your phone doesn’t have a built-in flash or light, add additional lighting where you can or outside in natural daylight where appropriate.

Please Note: The numbers of colours a phones screen can display can vary between 16 thousand to 16 million. So you won't see how good or bad your pictures are until you have transferred them to a PC.


 

IMEI - How do I find the IMEI number of my phone?

There are three places to find the IMEI number

  1. On the box the phone came in
  2. Underneath the battery in the phone
  3. Dial *#06# on the phone.


 

Internet - How do I clear the cache?

To clear the cache,

  1. Press the Menu key (white key)
  2. Tap Internet
  3. Tap Options
  4. Tap Clear privacy data
  5. Tap Cache


 

Internet - How do I clear the cookies?

To clear the cookies,

  1. Press the Menu key (white key)
  2. Tap Internet
  3. Tap Options
  4. Tap Clear privacy data
  5. Tap Cookies


 

Internet - How do I clear the history?

To clear the history,

  1. Press the Menu key (white key)
  2. Tap Internet
  3. Tap Options
  4. Tap Clear privacy data
  5. Tap History


 

Internet - How do I stop images from being downloaded, when I'm on the internet?

To stop images from being download to your phone,

  1. Press the Menu key (white key)
  2. Tap Internet
  3. Tap Options
  4. Tap Settings
  5. Tap Page
  6. Tap Load content
  7. Tap Text only


 

Memory - How can I store more ring tones, music and/or pictures?

If you find that you’ve used up the memory in the phone then you can add more memory by purchasing a memory card.  Memory cards vary in shape and memory size so please check the phone’s user guide before purchasing one.  There may be limits to the amount of memory you can add and you’ll need to make sure you order the right type. 

You can purchase memory cards from our Online accessories store.


 

Memory - How do I format the memory card?

Before formating your memory card,  backup anything you have stored on the card using the PC Suite software that came with the phone.

This software can also be downloaded from the Sony Ericsson Website 

To format the memory card,

  1. Press the Menu key (white key)
  2. Tap Organizer
  3. Tap File mgr
  4. Tap the Memory card
  5. Tap Options
  6. Tap Memory card options
  7. Tap Format
  8. You will now see the message,

Format memory card? Data will be deleted during formatting.

  1. Tap Yes.


 

Messaging - How do I enter the message centre number my phone?

To check/change the message centre number,

  1. Press Menu (white key) 
  2. Tap Messaging
  3. Tap Options (left soft key)
  4. Tap Settings
  5. Tap Text message
  6. Tap Message centres
  7. Tap Options (left soft key)
  8. Tap New message centre
  9. Tap Message centre name and tap on the word box, then enter a name for your message centre then tap the Green tick
  10. Tap OK
  11. Tap Message centre number and tap on the word box, then enter either,

Pay Monthly +447802000332

Pay & Go +447802092035

  1. Tap the Green tick then tap OK
  2. Tap Back (right soft key) twice
  3. Tap Message centre in use
  4. Tap your new message centre.


 

Network - How do I change to manual/automatic network selection?

To change to manual network selection,

  1. Press the Menu key (white key)
  2. Tap Settings
  3. Tap Connectivity
  4. Tap Network
  5. Tap Network mode
  6. Tap Dual mode twice to select
  7. Tap Operator selection
  8. Select either Automatic or Manual by tapping the one you want.


 

PIN - How do I change the PIN number on my phone?

To change the PIN number on your phone,

  1. Press the Menu key (white key)
  2. Tap Settings
  3. Tap Phone
  4. Tap Phone mangement
  5. Tap Security
  6. Tap Phone and SIM card
  7. Tap PIN code
  8. Enter your old PIN code in then tap OK
  9. Enter your new PIN code then tap OK
  10. Verify your new PIN code then tap OK


 

Reset - How do I reset my handset?

Before starting a reset, please backup anything you have stored in the handset, this includes contacts.

  1. Press the Menu key (white key)
  2. Tap Settings
  3. Tap Phone
  4. Tap Phone management
  5. Tap Default settings
  6. Tap  Yes (left soft key) to the question Restore all original phone settings? Phone will restart.
  7. Enter the default lock code of 0000 and then tap OK
  8. Your phone will now restart.


 

Software - How do I find the software version of my phone?

To find your current software version,

  1. Tap the keypad icon
  2. Enter *#0000#.


 

Voicemail - How do I enter the Voicemail centre number on my phone?

To enter the Voicemail centre number on your phone, 

  1. Press the Menu key (white key)
  2. Tap Settings
  3. Tap Telephony
  4. Tap Voicemail
  5. Tap Options
  6. Tap Change number
  7. Tap the text box, enter the mailbox number (901 for O2 voicemail),  and the tap the green tick.
  8. To confirm tap OK.


 

Wi-Fi - How does my phone show me I have a Wi-Fi connection?

When Wi-Fi is connected, a Wi-Fi icon will appear next to the battery power bar in the top left corner of the screen.


 

Wi-Fi - How do I connect/disconnect a Wi-Fi connection on my phone?

To connect a Wi-Fi connection,

  1. Press the Menu key (white key)
  2. Tap Settings
  3. Tap Connectivity
  4. Tap Wi-Fi
  5. Tap the connection name you wish to connect to
  6. Tap Connect
  7. If the connection has been successful you will now see Connected underneth the connection name and a Wi-Fi icon next to the battery level indicator in the top left of the screen.

To disconnect a Wi-Fi connection,

  1. Press the Menu key (white key)
  2. Tap Settings
  3. Tap Connectivity
  4. Tap Wi-Fi
  5. Tap the connection name you wish to disconnect from
  6. Tap Disconnect Wi-Fi
  7. If the disconnection has been successful you will now see Unknown underneth the connection name and there will be no Wi-Fi icon next to the battery level indicator in the top left of the screen.


 

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