To add a contact follow the below path:

1. Contacts
2. New Contact
3. Type in contact details and select Save in top right hand corner

To Add follow the below path:

1. Setup
2. Email Accounts
3. Internet Mail Account
4. Accept EULA
5. Other
6. Enter Details
7. Confirmation

To Change follow the below path: 

1. Messages
2. BlackBerry Button
3. Options
4. Email Account Management
5. Select Email Account
6. Edit

To Delete follow the below path:

1.  Messages
2. BlackBerry Button
3. Options
4. Email Account Management
5. select cross in right hand corner
6. Yes

To set up an auto signature follow the below path:

1. On the Home screen, click the Messages icon.
   
2. Press the Menu key
   
3. Click “Options”.
   
4. For a BES email account, click Email Preferences. If the Use Auto Signature check box is not selected, select it. In the field that appears, place your cursor and type your email signature. (If you cannot see the “Use Auto signature check box, you may need to change the email account in the Message Services field at the top of the screen)
   
5. For a BIS email account, click Email Account Management. Click an email account. Click Edit.
   
6. Type a signature.
   
7. Click Save.

Filtering of unwanted emails can only be done via www.o2email.co.uk

To add your name to the 'from' field when sending emails follow the below path:

1. Messages
2. BlackBerry Button
3. Options
4. Email Account Management
5. Select e-mail account
6. Edit
7. Put desired name in Your Name field

To resolve this issue, follow the path below:

1. Messages
2. BlackBerry Button
3. Options
4. Email Account Management
5. select e-mail account
6. Edit
7. maximise Login information
8. Re-enter password

Hold the icon down until you get the option to 'move'. Then select where you would like it to be. This can only be done on the All screen.

Hold the icon down until you get the option to 'hide'. Then select where you would like it to be. This can only be done on the All screen.

To add someone on BlackBerry Messenger follow the below path:

1. BlackBerry Messenger
2. Add Button at the bottom
3. Invite by sending PIN
4. Input new contacts name
5. Send

To hard reset the device follow the below path:

1. Options
2. Security
3. Security Wipe
4. enter “blackberry” to confirm and then Wipe Data

To copy numbers from the SIM follow the below path:

1. Contacts
2. BlackBerry button
3. SIM Phonebook

To enter the SMS message centre number follow the below path:

1. Text Messages
2. BlackBerry Button
3. Options
4. Text Messaging
5. change the Service Centre number

To find the software version,

1. From the home screen press the Message key
2. Highlight Compose Message and select (press the trackpad)
3. Highlight Email and select (press the trackpad)
4. In the message filed type Myver and select (press the trackpad)
5. The first 4 numbers shown are the modle of the handset and the numbers after the / is the version number.
6. For a video demonstration from an O2 Guru, please follow the below link:

http://www.youtube.com/user/O2GuruTV?x=showVideo_e_pYR8VwQSTi8

In the top left hand corner of the screen there is a speaker icon. Select that and then select silent.

To add a Wi-Fi connection follow the below path:

1. Options
2. Networks and Connections
3. Wi-Fi Network
4. select network and type in password

1. Press the 'Menu' button
2. Scroll to 'Manage Connections' and select
3. Scroll to 'Wifi Options' and select
4. Scroll to the name of the Wifi network (eg Cloud or BT Openzone) and select
5. Scroll to 'Network Details' and select
6. The MAC address will show in the 'Device MAC' field.

From the Handset

• Open App World
• Go to My Account
• Go to Payment Options
• Confirm App World Password
• Press OK
• Tick chosen option
• Click Next
• Complete details
• Click Agree

From a PC or Mac,

• visit appworld.blackberry.com/webstore
• Click the Sign In link in the upper right area of the website
• Enter in your BlackBerry ID username and password, then click Login
• This will then return to the App World Featured Items carousel. In the upper right area of the website, click My Payment Options
• Select the method of payment to change to, then click Next
• Depending on the method of payment you selected, fill in the required information to proceed
• A prompt will be presented to confirm the change of payment options